Reaching out can be an act that takes a big breathe and a bit of courage. Here is what to expect:
1) When a client reaches out to me via email, I will respond in a timely manner. I will let you know if I am currently accepting new clients. I f I am, I will ask that you send me with a few specific times over the coming days when we might have a brief 10 minute phone conversation. I know that phone conversations are ‘old-school’ these days, but it is the best way for us to interact so we can both determine if we want to schedule a first appointment.
2) If a client reaches out by phone, I will promptly return the call and if I get a voicemail, I will leave a message asking for times when I might call so we can speak. Most likely, we will play phone tag or switch to email to find that time.
3) During this initial phone conversation, I will ask you a few basic intake questions, which I ask every potential client. This call gives you time to ask me any initial questions you might have about my practice or about me.
If your issues are ones which I feel would be served better by a trusted colleague who is trained in a specific area, I will let you know and sometimes will offer referrals. If you feel as though you aren’t sure about meeting, this gives you a chance to forgo making an appointment.
3) Should we make a first appointment, the intake process continues when we meet. We get to meet in person and see if there is a good fit between your issues and my expertise and experience. In most circumstances, I suggest we each take the first two to three sessions to determine if there is a good fit between us!
HOW TO CONTACT ME:
Jane Mayer, LCSW
1832 NE Broadway
Portland, Oregon 97232